SiteCare®

WordPress . Drupal . Web Application Servers

The SiteCare® Advantage

Manage Your Time More Effectively


Automated Backups

Apate implements storage solutions that are designed to deliver secured, scalable, and durable storage for individual websites and businesses looking to achieve efficiency within their backup and recovery environments, without the need for an on-premises infrastructure.

Simply stated, your entire website, or selected files are backed up at regular intervals into secure cloud storage, or to your own off-site location. There is no need to fear losing your valuable work to server or database crashes ever again.

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Uptime Monitoring

It’s important that your website stays up at all times. If your site goes down you could lose traffic and potential customers. Our monitoring systems instantly alert us if your site ever goes offline. Beyond just letting you know, Apate looks into it for you to expedite getting you back online.

By knowing exactly what to look for in the event of an outage and by examining HTML status error codes, we resolve issues permanently.

Custom Services

As WordPress and Drupal experts, we do one-time jobs or can customize service plans to fit your individual needs.

We do quick turnarounds on site migrations, custom theme and plugin development, site design and redesign, commerce, HTML & CSS, fixing broken sites, and just about anything else related to WordPress and hosting.

Simply visit our project planner page and provide a few details and we will respond with a quote.


Security

Security of your site is paramount. Our Core Plan includes a subscription to Securi’s 24/7 viral and malware monitoring. If any malicious code is detected, your site will be cleaned and back to normal in no time.

The Professional Plan is inclusive of hardening your infrastructure by auditing and then properly configuring your web app and server to reduce attack vectors. We also add a firewall layer to your site insulating you from DDOS Attacks, SQL Injections, Brute Force Attacks, and XSS Attacks.

The Enterprise Plan also includes scheduled Nessus® Vulnerability, Configuration, and Compliance scanning. We can also add Kali Penetration Testing to customized plans.

Closing vectors that are open to attack not only eliminates potential harm to your site, but also prevents the penalties incurred in search engine rankings as a result.

Updates

Hackers take advantage of known vulnerabilities in outdated versions of web applications and server software, including WordPress. Exploiting these vulnerabilities are a primary means to infiltrate websites that do not have an update policy in place.

When new software or plugin updates are released, they come with a bug fix report. Hackers can find the weaknesses of old installations simply by viewing these reports. They target outdated sites by viewing the page source for a particular website to see what software versions are running. One of the simplest ways to avoid being targeted is to keep everything updated.

Updates also improve features and incrementally performing updates helps to avoid problems that may arise if only updating periodically. This can also include bug fixes that may remedy any problems you are facing with your site.

Performance Optimizations

Aside from website performance being vital to your visitors and affecting the usability of a site, page load times are becoming more and more important since Google has begun using these load times as a ranking factor in their algorithm.

Proper web server configuration and PHP optimizations are critical in determining website performance. Further speed enhancements extend to minimizing CSS, JavaScript, and HTML files. Optimizing images and enabling compression modules and caching extend the optimizations.

And by performing regular database optimizations, we significantly reduce the risk of database and data corruption.

Cloud based edge servers and technologies can also be utilized.

By incorporating these methods, Page Speed scores can generally be increased to 90 and above.



SiteCare® Plans and Pricing


Core

No Annual Fees - Upgrade Anytime
$39/mo
  • Perfect for Bloggers
  • 24/7 Uptime Monitoring
  • Daily Incremental Backups
  • Daily Viral & Malware Scans
  • Weekly WP Core & Plugin Updates
  • Weekly Database Optimization
  • Weekly SPAM & Revisions Cleanup
  • Plugin & Theme Installs
  • Discounted Hosting Costs
  • Email Support
Sign Up

Enterprise

Comprehensive
$249/mo
  • In Addition to Services in the Core & Professional Plans…
  • E-Commerce Support
  • Staging Environment
  • Migrations
  • Consulting Services
  • Nessus® Vulnerability & Compliance Scanning
  • Reduced AWS Scalable Cloud Hosting Costs
  • Apache & Microsoft IIS Backend Support
  • Premium Phone Support
Sign Up

Apate website maintenance services are designed to provide you with unparalled support and assistance.

All plans are Month-to-Month with no annual contract obligation. You can upgrade, downgrade, or cancel at any time. If you don’t see a feature listed that you or your organization needs, or you have any questions about listed services, feel free to contact us. Custom plans can be designed for individual needs.

 



Frequently Asked Questions

Do you provide Genesis Framework and Drupal maintenance services?

Yes. Genesis Framework and Drupal sites require a nominal setup fee. Contact us for setup and monthly pricing.

Do I have to commit to a contract on any of the monthly plans?
No. All services are billed from month to month. There are no contracts to sign, setup fees, or cancellation fees.
Can you help if my site has been hacked?
Yes. We install malware protection, implement key website software updates, and take measures to harden web applications and servers in order to limit the ways in which hackers can breach your site’s security.

If for any reason your website goes down, we’ll be the first to know and will start immediate troubleshooting in order to return your site back to normalcy.

How will I be billed?
We currently use PayPal as a secure payment system. Your credit card will be charged on a recurring monthly basis, dependent upon the date on which you originally signed up for services. If you decide to terminate services at any time, simply cancel your payment authorization through PayPal.
Can I upgrade or downgrade after signing up?
Yes. You can upgrade or downgrade your current plan at any time after signing up. Simply cancel your current subscription on Paypal’s website and select the new service plan you desire on our sign up page. Your monthly charges will be adjusted accordingly.
How do I pay for custom plans or services?
After contacting Apate, visit our sign up page and enter in the amount the representative and you had discussed. As soon as payment has been made, we will get started on your project right away.
What sort of login information do I need to provide?
In order to provide maintenance services, we’re going to need the following access details:
◾WordPress Dashboard username and password
◾Hosting control panel username and password

You can submit these through eMail correspondence once signed up.




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